SHIPPING

When will my order ship?

In-stock orders ship within 2-8 business days. You'll get a tracking email as soon as yours is on the way.

Why do graphic tees take longer?

Every graphic tee and crew is printed just for you. Please allow up to 16 business days for printing, plus shipping time. If your order also includes in-stock items, everything ships together once your tee is ready.

Do you offer free shipping?

Yes. U.S. orders over $100 ship free.

Do you ship internationally?

Yes. International orders are final sale, so double-check your size before ordering.

My tracking says "delivered" but I don't have it. What now?

Check with your neighbors and your local post office first. Still missing? Email us and we'll help you file a claim with the carrier. Once a package is scanned by the carrier, it's in their hands.

RETURNS + CHANGES

Can I return something?

Yes! Full-price items can be returned within 14 days of delivery for store credit, if they're unworn, unwashed, and in original condition. Full details are on our Shipping & Returns page.

What's final sale?

Sale and discounted items, anything bought with a discount code, holiday-themed items, intimates, jewelry and accessories, gift cards, and international orders.

Can I cancel or change my order?

Orders can't be canceled once they're placed, and we can't change your address once your order ships. If you need to fix something before it ships, email us right away.

SIZING + SHOPPING

What sizes do you carry?

Most styles come in XS–3X. Each product lists its available sizes and a quick note on how it fits.

I'm stuck between sizes. Can you help?

Absolutely. Send us a message with the piece you're looking at and we'll tell you how it runs.

When do new arrivals drop?

Every Friday at 10am CST.

Do you sell gift cards?

Yes. You'll find them in the main menu.

STAYING IN THE LOOP

How do I get first looks?

Sign up for our emails and get 15% off your first order, plus new arrivals in your inbox every Friday. You can also follow @shoppiperandpoppy on Instagram and join our Facebook group for sneak peeks before anything goes live.

Who's behind Piper & Poppy?

I'm Kora. I run Piper & Poppy on my own, from picking every piece to packing your order. If it's in the shop, it's something I'd actually wear.

 

 

STILL HAVE A QUESTION?

Email us at shoppiperandpoppy@gmail.com and we'll get back to you as soon as we can.