SHIPPING & RETURNS
Shipping & Returns
Shipping & Returns
We want you to love your order. If something's not right, we're here to help. Here's everything you need to know.
SHIPPING
In-stock orders ship within 1–8 business days.
You'll get tracking by email as soon as your order ships.
Free shipping on all U.S. orders.
GRAPHIC TEES + CREWS
Every graphic tee and crew is printed just for you.
Please allow up to 16 business days for printing, plus shipping time.
If your order also includes in-stock items, everything ships together once your tee is ready.
If your tee is running behind, we'll email you a new ship date. You can choose to wait or cancel for a full refund.
RETURNS (STORE CREDIT ONLY)
We accept returns for store credit on full-price items that are:
Unworn, unwashed, and in original condition
Sent back within 14 days of delivery
Not final sale (see below)
How to start a return:
1. Email shoppiperandpoppy@gmail.com with your order number.
2. We'll send you a return label (the cost comes out of your store credit), or you can ship it back yourself.
3. Mail your return to the address we send you.
4. Once it arrives, allow 3–5 business days for us to inspect it and 7–10 business days for your store credit to arrive by email.
Returns that are worn, damaged, or past the 14-day window will be sent back to you, and you'll cover the shipping.
FINAL SALE
These items can't be returned or refunded:
Sale or discounted items
Items purchased with a discount code
Holiday-themed items
Intimates (bralettes, seamless tops, bodysuits, leggings, etc.)
Jewelry and accessories
Gift cards
International orders
CANCELLATIONS
Orders can't be canceled once they're placed.
If your order hasn't shipped and isn't final sale, email us and we'll convert it to store credit.
Already shipped? Follow the return steps above.
LOST, STOLEN, OR DELAYED PACKAGES
Once the carrier scans your package, it's in their hands. We aren't responsible for carrier delays, lost packages, or packages marked "delivered" that you didn't receive.
If your package is missing:
1. Check with your neighbors and your local post office.
2. Still can't find it? Email us and we'll help you file a claim with the carrier.
WRONG ADDRESS
Please double-check your shipping info before checking out. We can't change the address once your order ships.
If a package is returned to us because of an incorrect address, we'll reach out. You'll cover the cost to reship it.
QUESTIONS?
Email us at shoppiperandpoppy@gmail.com and we'll get back to you as soon as we can. 🤍
