☆ Discounted items/items on sale on Piper and Poppy website

☆ Preorder/presale items (clearly marked as preorder on website)

☆ Items purchased with a coupon code

☆ Holiday apparel 

☆ Intimates (seamless tops, body suits, bralettes, leggings, etc.)

☆ Accessories + Jewelry

☆ Gift cards to Piper and Poppy

☆ International orders


☆ All orders are processed and shipped within 1-3 business days at Piper and Poppy. You will receive an email with USPS tracking when shipped! :)


If you are not 100% satisfied with your order, we accept returns on full-priced items purchased on our site in exchange for store credit to Piper and Poppy. Any item marked down or bought during a promotion is FINAL SALEThe customer is responsible for return shipping costs.

We suggest using a trackable shipping label when sending your items back, as we are not responsible for lost or stolen packages if they do not make it back to us!


Step 1: Please make sure your order meets our return criteria on our Piper and Poppy website and is not a final sale item before you complete your return!

Step 2: Reach out to us at within 14 days of receiving the item. We will then either send a shipping label, which will be taken out of store credit amount (the customer is responsible for return shipping costs, as stated above) or a label can be purchased outside of Piper & Poppy. 

Step 3: After reach out to us, ship the items to the address provided by us. 

☆ Any merchandise marked "Final Sale" on Piper and Poppy website cannot be returned.

☆ Unfortunately, you will not receive credit if items are defective and/or not in original condition + a shipping fee will be charged to your account in order to ship the item(s) back to you.

☆ If you are sent a pre-paid label, the cost will be deducted from your store credit to Piper and Poppy.

☆ Please allow 3-4 business days for our warehouse to receive your return, and 7-10 business days for our return department at Piper and Poppy to process your return & store credit!

☆ You will receive an online store credit via email. This store credit will be applied to the original email & account your purchase was made on. 


☆ Once an order is placed, it can not be canceled for a refund. If the order has not shipped, we can only issue a store credit to Piper and Poppy. If the order has shipped, then it will have to be mailed back to us for store credit at Piper & Poppy!